Pocket Shift Support

Help for the small shifts that matter.

Pocket Shift is a gentle, local-first app for noticing negative thought patterns and making room for a kinder response. This page covers the most common questions about reminders, sound, history, privacy, and resetting your data.

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What Pocket Shift does

Pocket Shift turns a simple counseling exercise into a private daily ritual. Start the day with coins in one pocket, then move one whenever you notice yourself slipping into a negative loop. The goal is awareness, not punishment.

Notifications and reminders

If reminders are not showing up

  • Make sure notifications are allowed for Pocket Shift in your device settings.
  • Open Pocket Shift after installation and enable reminders from Settings so the reminder can be scheduled.
  • Double-check the reminder time inside the app after changing time zones or restoring a device.

Sound, haptics, and feedback

If a coin move feels silent

  • Confirm sound is enabled in Pocket Shift settings.
  • Check whether your device is muted or set to a focus mode that changes feedback behavior.
  • Haptic feedback may vary depending on device capabilities and system settings.

History and local data

Where your data lives

Pocket Shift stores your sessions, settings, and history locally on your device. No account, cloud sync, or analytics service is included in this build.

Important note

If you delete the app, reset app data, or replace the device without exporting first, your local history may be lost.

Troubleshooting checklist

  • Restart the app if the current day does not look right after a date or time-zone change.
  • Use the in-app data tools to export your data before trying a reset.
  • If a reminder still does not fire, turn reminders off and back on again, then reopen the app once.
  • If you are preparing an App Store support link, use https://pocketshift.app/support/.

Need more help?

Reach out at [email protected] and include your device model, operating system version, and a short description of what you expected to happen.

Pocket Shift is designed around awareness, privacy, and gentle repetition. Support requests are handled with that same spirit.

Pocket Shift support page